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Guarantees & Return Policy

By purchasing the product from our company (hereinafter the Seller), you can expect compliance with the warranty obligations, including warranty and post-warranty service. The warranty also applies to all services provided by our company's technical specialists.
If you discover any malfunction of the product during the warranty period, you need to fill out a complaint form and send it to the manufacturer's service centers specified in the warranty card or in the user manual. You can also request assistance in organizing maintenance and repair at the manufacturing factory from our specialists:
  • Warranty repair is free of charge.
  • The customer will pay for the delivery and repair costs if the product's malfunction is due to the customer's fault.
All issues relating to the replacement and return of the equipment shall be resolved in full accordance with Russian legislation.
Equipment of adequate quality is not subject to replacement or return, according to paragraph 11 of the List of non-food items of adequate quality not subject to return or replacement for similar goods.
The decision concerning the return, replacement, or repair of defective equipment is made by the manufacturer of the equipment and is implemented through the seller or through a service center chain.

All Masoneilan products

The group "New Technologies" offers for review the products of the plant Masoneilan: regulating, shut-off and shut-off valves, safety valves, level sensors, pressure regulators
  • Lifting valves Masoneilan
    Lifting valves
    series 10, 28, 41, 80
  • Shut-off valves Masoneilan
    Shut-off valves
    series 21000, 35002, 41005
  • Level sensors Masoneilan
    Level sensors
    series 12400, 12800
  • Rotary valves Masoneilan
    Rotary valves
    series 31000, 36005, 37000
  • Safety valves Masoneilan
    Safety valves
    series 1700, 1900, 39 MPV
  • Regulators Masoneilan
    Regulators
    52x,53xx,AM,AT,MM,UBxx, etc.
  • Devices for pneumatic actuators Masoneilan
    Devices for pneumatic actuators
    BR, FVP, SVI, 47, 78, 80, etc.
  • Special valves Masoneilan
    Special valves
    18, 71, 72, 73, 75, 77, 79, 84, DS

NEW TECHNOLOGIES GROUP

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